Refund policy

We stand behind the quality of our furniture, that's why we offer a 2-year warranty.

At All For Wood, we are confident in the quality of our furniture, which is why we offer a 2-year warranty. We don't like fine print, but we want to be transparent about some of the limitations we have. We believe you will agree they are fair.

1. The manufacturer's warranty covers any defects in materials and craftsmanship.

2. Occasionally, unforeseen events occur. If your item inside the box arrives in less than perfect condition, we will send replacement parts immediately at no extra cost.

3. If you receive a damaged package purchased from our All For Wood website, we will handle it with the delivery company. If you bought from another retailer, we do not control their delivery performance. Therefore, if your package is damaged, please contact them directly.

4. If replacement parts or products are out of stock or discontinued by the manufacturer, you have the following options:
• Wait for the items to be restocked, if not discontinued.
• Receive store credit equivalent to the original purchase price.
• Select from a curated list of alternative products at our discretion.

5. For the warranty to be valid, products must be used for their intended purpose and maintained according to the instructions provided on the instruction sheet and product detail page. We understand that reading dense information isn't enjoyable, but we aim to provide suggestions that will benefit you.

The warranty does not include:

Damages result from improper assembly, misuse, or neglect.
Normal wear and tear, such as minor scratches, dents, or stains do not affect functionality.
Damages caused by abuse, alterations, or unauthorized repairs.
External events like natural disasters, fire, or flooding.
Products used in commercial or non-residential environments, such as hospitality or rental properties.
Dissatisfaction due to preference or changes in personal taste.

6. This is essentially the same information mentioned in #4, but our lawyers are making us re-enforce it, our apologies. Defects resulting from negligence, misuse, improper assembly, delivery or transportation damage, accidents, product alterations, incorrect or inadequate maintenance, cleaning or care, abnormal wear, and tear, or if used for commercial purposes, are not covered by warranty.

7. To process a warranty claim, you must provide proof of purchase.

8. These warranties are not applicable to products bought second-hand or in any condition other than brand new.

9. For multiple claims submitted under the warranty, we reserve the right to assess the validity of each claim in good faith. Claims may be denied if determined to lack merit or if misuse of the warranty process is identified.

10. If you did not purchase directly from All For Wood or one of its verified retail partners, these warranties do not apply

11. These warranties are non-transferable and do not apply to re-sold items

Butcher Block

We offer a 2-year warranty for any Butcher Block from the date of purchase

1. Eligibility for Coverage

This warranty applies exclusively to the original purchaser of the Butcher Block, provided the purchase was made directly from All For Wood or an authorized retailer. Proof of purchase, such as a receipt, must be retained to validate eligibility.

2. Coverage Period

The Butcher Block is covered under this warranty for the entirety of its lifespan, as long as it remains with the original owner and is used in accordance with the guidelines outlined here.

3. Scope of Coverage

The warranty covers defects in materials and workmanship for the full product, as it does not have separate components. Specifically, this includes:

Defective wood, such as stained wood or dead knots that do not meet quality standards.

At its discretion, All For Wood will repair or replace any defective butcher block. Replacement items will be of similar quality and value, subject to availability.

4. Exclusions from Coverage

The warranty does not cover:

Damage caused by improper care, misuse, or neglect of the Butcher Block.
Normal wear and tear, including minor scratches, surface marks, or discoloration from regular use.
Damage resulting from exposure to extreme temperatures, humidity, or water.
Alterations, modifications, or repairs performed by unauthorized individuals.
Products used in commercial, rental, or non-residential settings.
Dissatisfaction due to personal preferences or changes in taste.

5. Maintenance Requirements

To maintain warranty coverage, customers must follow these care guidelines:

Avoid prolonged exposure to water or direct heat.
Regularly oil the surface with food-safe mineral oil to maintain the wood’s integrity.
Use cutting boards or pads to prevent direct contact with sharp objects or heavy items.

Failure to adhere to these maintenance instructions may void the warranty.

6. Submitting a Warranty Claim

To file a warranty claim, customers must:

Provide proof of purchase (e.g., receipt) and product grade (A, B, or C).
Submit clear photos of the defect or damage for assessment.
Email all necessary documentation to info@allforwood.com for review and validation.

All warranty claims are subject to inspection by All For Wood. Decisions regarding repair or replacement will be made at the sole discretion of All For Wood.

7. Limitation of Liability

This warranty is the sole and exclusive warranty for the Butcher Block. It replaces all other express or implied warranties, including those of merchantability or fitness for a particular purpose.

All For Wood is not responsible for incidental or consequential damages related to the use or inability to use the product. Certain jurisdictions may not allow the exclusion or limitation of such damages, so these terms may not apply to you.

This warranty provides you with specific legal rights, and additional rights may vary based on your location.